Health & Shipping

Health Guarantee and Shipping Process

Our Commitment to Health

Health Guarantee at English Cocker Spaniel Home

At English Cocker Spaniel Home, the health and well-being of our puppies are our top priorities. We understand that welcoming a new puppy into your family is a significant commitment, and we want to ensure you have complete peace of mind. That’s why we offer a comprehensive health guarantee for each of our English Cocker Spaniel homes.

Our Health Guarantee Includes:

Health Check-Up: Each puppy undergoes a thorough health examination by a licensed veterinarian before going to their new home. This includes checking for any congenital conditions, vaccinations, and overall health status.
Vaccinations and Deworming: All puppies receive their initial vaccinations and deworming treatment, documented in a health record that you’ll receive upon adoption.
Genetic Health Guarantee: We provide a one-year genetic health guarantee against life-threatening hereditary conditions. If a genetic issue arises within this period, we will work with you to provide solutions, which may include a replacement puppy or refund.
Lifetime Support: Our commitment doesn’t end when you take your puppy home. We offer lifetime support for health-related questions or concerns, ensuring you feel supported throughout your puppy’s life.
Return Policy: In the unlikely event that you cannot keep your puppy, we offer a return policy. We want to ensure our puppies are always in loving homes, and we’ll assist you in finding a new placement if necessary.

Shipping Process

At English Cocker Spaniel Home, we understand that getting your new puppy home safely and comfortably is essential. Our shipping process is designed to ensure that your experience is smooth, efficient, and stress-free for both you and your new furry friend.

Step-by-Step Shipping Process:

Choosing Your Puppy: After you’ve selected the perfect English Cocker Spaniel, we’ll discuss the shipping options that best fit your needs. We encourage you to visit us in person if possible, but we also offer safe shipping methods for long-distance families.
Health Certification: Before your puppy travels, we obtain a health certificate from our veterinarian, ensuring they are healthy and ready for their journey. This certification is a requirement for air travel and provides peace of mind.
Travel Arrangements: We work with reputable pet transportation services that prioritize the safety and comfort of your puppy. Our team will coordinate the travel arrangements, choosing the best airline and ensuring compliance with all regulations.
Comfortable Crate: Your puppy will travel in an airline-approved crate, specially fitted with bedding, water, and a familiar item to help them feel secure during the journey. We ensure that the crate is well-ventilated and comfortable for your puppy.
Travel Day: On the day of travel, we take extra care to minimize stress. We arrive early at the airport to ensure everything is in order and that your puppy is ready for their flight.
Arrival: Once your puppy arrives at your designated airport, we will provide you with tracking information so you can monitor their journey. Upon landing, we recommend that you arrive at the airport as soon as possible to greet your new companion.
Post-Arrival Check-In: After your puppy has settled in at home, we’ll follow up to see how everything is going. Our support team is always available for any questions or concerns you may have about your new addition.

At English Cocker Spaniel Home, we are dedicated to ensuring that you and your new puppy have a positive experience from start to finish. Our health guarantee and shipping process reflect our commitment to the well-being of our puppies and the satisfaction of their new families. Thank you for choosing us as your trusted source for English Cocker Spaniel Home!